Shipping & Returns Policy
At ILL Eagle Firearms, we work diligently to ensure your orders are processed securely, packed safely, and shipped in full compliance with federal, state, and local regulations. Because we sell regulated items, please review our comprehensive shipping and return policies before completing your purchase.
1. Firearms Shipping Policy
• FFL Transfer Required: We cannot ship firearms directly to a residential address or an individual. All firearms must be shipped to a federally licensed business holding a valid Federal Firearms License (FFL).
• Shipping Speeds: Firearms are typically shipped via FedEx or UPS within 2 to 5 business days after we receive a verifiable, signed copy of your chosen dealer's FFL license.
• Tracking Info: You will receive a tracking number via email as soon as your package leaves our facility.
2. Ammunition Shipping Policy
• Residential Delivery: In most states, ammunition can be shipped directly to your residential address. All ammunition shipments require an adult signature upon delivery.
• State Exceptions: We do not ship ammunition directly to residential addresses in California, New York, or Illinois. In these states, ammunition must be shipped to a licensed ammunition vendor or local FFL dealer for pickup.
3. General Accessories & Gear Shipping
• Standard, non-regulated accessories (scopes, holsters, optics, cleaning kits) ship via standard ground shipping (USPS, UPS, or FedEx) directly to your billing or requested shipping address.
4. Our Return & Cancellation Policy
Due to safety and strict legal compliance regulations, all sales of the following items are FINAL:
• Firearms (Once transferred to you by your local dealer)
• Ammunition
• Black powder or reloading components
Before Accepting Your Firearm Transfer:
Please inspect your firearm thoroughly at your local FFL dealer before filling out Form 4473 and completing the background check. If you notice any manufacturer defects or damage from shipping, do not accept the transfer. Leave the firearm with the dealer and contact us immediately. We will arrange a return shipment and issue a replacement.
Order Cancellations & Failed Background Checks:
• Any order canceled before it leaves our warehouse is subject to a 10% administrative cancellation fee.
• If a firearm is returned to us because you fail your local background check, or if the item is illegal to own in your jurisdiction, you will be issued a refund minus a 20% restocking fee and all associated return shipping costs.